OUR STORE POLICIES
At KAXI, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
OUR RETURN POLICY
KAXI accepts returns of unworn, unwashed, and undamaged product for full refund or exchange within 15 days of original purchase. Items received after 15 days will be refunded via store credit.
Customer is responsible for any additional shipping costs. Return labels will not be provided.
If you need to return an items please contact us with your order number at firstname.lastname@example.org.
SHIPPING AND DELIVERY
All orders over $35 receive free shipping within the US. Shipping is a flat rate of $4.50 on all orders below $35. Standard shipping is total of 3-6 business days for shipping + handling. Please allow extra days for shipping during new collection launches, and holidays. KAXI is not responsible for any stolen or missing packages.