Accessibility Note

KAXI CO LLC

WEBSITE ACCESSIBILITY STATEMENT

Last Updated: March 25, 2026

Our Commitment to Accessibility

KAXI CO LLC is committed to ensuring that our website, www.shopkaxi.com, is accessible to all people, including individuals with disabilities. We believe that every customer deserves a positive shopping experience, and we are dedicated to providing a website that is usable and enjoyable for everyone, regardless of ability.

Accessibility Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the standard referenced by courts and the U.S. Department of Justice in the context of the Americans with Disabilities Act (ADA) as it applies to websites.

These guidelines address accessibility for a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures We Have Taken

To support our accessibility efforts, we have implemented and continue to maintain the following measures:

Skip Navigation Link: Our website includes a "Skip to content" link that allows keyboard and assistive technology users to bypass repetitive navigation and go directly to the main content of each page.

Semantic HTML Structure: We use proper heading hierarchy, landmark regions, and semantic HTML elements to ensure that assistive technologies such as screen readers can accurately interpret and navigate our page structure.

Image Descriptions: We are actively working to ensure that all product images and decorative images include appropriate alternative text (alt text) so that screen reader users can understand the content and purpose of images on our site.

Keyboard Navigation: We aim to make all interactive elements on our site, including menus, links, buttons, and form fields, operable via keyboard alone, without requiring a mouse.

Color Contrast: We work to maintain sufficient color contrast ratios between text and background elements to meet WCAG 2.1 AA requirements, ensuring readability for users with low vision or color vision deficiencies.

Form Labels and Error Handling: We strive to provide clear labels for form fields and descriptive error messages so that all users, including those using assistive technology, can successfully complete forms such as checkout, account creation, and contact submissions.

Ongoing Review: We regularly review our website for accessibility issues and work to address them promptly. This includes both automated scanning tools and manual testing.

Known Limitations

While we strive to conform to WCAG 2.1 AA across our entire site, we recognize that some areas may not yet be fully accessible. We are aware of and actively working to address potential issues in the following areas:

Some older product images may lack complete or descriptive alt text. We are updating these on an ongoing basis.

Certain third-party integrations (such as review widgets, chat tools, or payment interfaces) may have accessibility limitations that are outside our direct control. We work with these vendors to encourage improvement.

Some PDF documents linked from our site may not be fully accessible. We are working to remediate or provide accessible alternatives.

We are committed to resolving these known issues and continue to improve accessibility across all areas of our website.

Feedback and Assistance

We welcome your feedback on the accessibility of www.shopkaxi.com. If you encounter any accessibility barriers, have difficulty using any part of our website, or need assistance accessing any information or completing a purchase, please contact us. We will work with you to provide the information or service you need through an accessible alternative.

Email: hello@shopkaxi.com

Phone: 424-544-2862

Text: 424-544-2862

We aim to respond to accessibility feedback within 2 business days and to resolve reported issues as quickly as possible.

Alternative Access

If you are unable to access any content or complete any transaction on our website due to an accessibility barrier, please contact us using the information above. We will make every reasonable effort to assist you, including placing an order on your behalf by phone or email at no additional cost.

Third-Party Content

Our website may contain links to third-party websites and services that are not owned or controlled by KAXI. We are not responsible for the accessibility practices of these third-party sites. We encourage our partners and vendors to adopt accessibility best practices.

Enforcement and Legal Framework

This accessibility statement is provided in the context of the Americans with Disabilities Act (ADA), Title III, which requires that places of public accommodation, including websites of businesses that serve the public, be accessible to individuals with disabilities. We also recognize guidance from the U.S. Department of Justice affirming that WCAG 2.1 Level AA is the appropriate standard for web accessibility.

Continuous Improvement

Accessibility is not a one-time project but an ongoing commitment. We are dedicated to continually improving the accessibility and usability of our website. This includes training our team on accessibility best practices, incorporating accessibility into our design and development processes, and staying current with evolving standards and guidelines.

This statement was last reviewed and updated on March 25, 2026.